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Privacy Policy

Last updated: July 15, 2025

1. Introduction

RiFresfrug ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rifresfrug.com or use our services.

By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Register for our courses or services
  • Contact us through our website forms
  • Subscribe to our newsletter
  • Participate in surveys or feedback forms
  • Communicate with us via email or phone

This information may include:

  • Name and contact details (email, phone, address)
  • Demographic information
  • Course preferences and learning goals
  • Payment information (processed securely through third-party providers)
  • Communication history with our team

2.2 Usage Information

We automatically collect certain information when you visit our website:

  • IP address and browser information
  • Pages visited and time spent on our site
  • Referring website information
  • Device and operating system information
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for various purposes:

3.1 Service Provision

  • Providing and maintaining our courses and services
  • Processing course registrations and payments
  • Communicating about your enrollment and progress
  • Providing customer support and responding to inquiries

3.2 Communication

  • Sending newsletters and course updates (with your consent)
  • Notifying you about changes to our services
  • Sending promotional materials about relevant courses
  • Responding to your comments and questions

3.3 Service Improvement

  • Analyzing website usage to improve user experience
  • Developing new courses and services
  • Conducting research and analytics
  • Ensuring security and preventing fraud

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist in:

  • Payment processing
  • Email marketing and communication
  • Website hosting and maintenance
  • Analytics and performance monitoring

4.2 Legal Requirements

We may disclose your information if required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Protect the rights, property, or safety of our users
  • Investigate or prevent illegal activities

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Secure data transmission using SSL encryption
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis
  • Secure storage and backup procedures
  • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience:

6.1 Types of Cookies

  • Essential Cookies: Necessary for website functionality
  • Analytics Cookies: Help us understand website usage
  • Marketing Cookies: Used for targeted advertising (with consent)
  • Preference Cookies: Remember your settings and preferences

6.2 Cookie Management

You can manage your cookie preferences through:

  • Our cookie consent banner when you first visit
  • Your browser settings
  • Third-party opt-out tools for marketing cookies

7. Your Rights and Choices

You have several rights regarding your personal information:

7.1 Access and Correction

  • Request access to your personal information
  • Request correction of inaccurate information
  • Update your preferences and settings

7.2 Data Portability and Deletion

  • Request a copy of your data in a portable format
  • Request deletion of your personal information
  • Withdraw consent for data processing

7.3 Communication Preferences

  • Unsubscribe from marketing emails
  • Opt out of promotional communications
  • Manage notification preferences

To exercise these rights, please contact us at [email protected] or +61420716649.

8. International Data Transfers

Your information may be transferred to and processed in countries other than Australia. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Fulfill legitimate business purposes

When information is no longer needed, we will securely delete or anonymize it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending an email notification to registered users
  • Displaying a prominent notice on our website

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

RiFresfrug

Address: 23 Paterson Rd, Kewdale WA 6105, Australia
Phone: +61420716649
Email: [email protected]
Website: rifresfrug.com

13. Australian Privacy Law Compliance

RiFresfrug is committed to complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy is designed to meet the requirements of Australian privacy law while providing clear information about our data handling practices.

If you believe we have breached your privacy rights, you may lodge a complaint with us first. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

RiFresfrug

Australia's premier public speaking training institute. Empowering confident communicators since 2010.

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Contact Info

Phone: +61420716649

Email: [email protected]

Address: 23 Paterson Rd
Kewdale WA 6105, Australia

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